Workshops
Destination Workshops
Aruba: Experience Authentic Aruba
Presenter: Kim Riddle, Business Development Manager, United States
Wednesday, November 10: 11:30am–12:00pm
Location: Lando 4302 (Level 4)
Experience Authentic Aruba, from our people to locations around the island, from local events to our music, from local artisan shopping to traditional Aruban food. Aruba is so much more than just sun, sand, and sea. While we may excel at those, our visitors who discover the true Aruba are the ones who return year after year, making Aruba the destination in the Caribbean with the highest repeat visitor rate. Come and visit our happy island paradise, Your Happy Place!
Australia: There's Nothing Like Australia
Presenter: Liam Sweeney, Distribution Development Manager
Tuesday, November 9: 4:00pm-4:30pm
Location: Marcello 4506 (Level 4)
The Signature Experiences of Australia represent the very essence of the country and include Aboriginal guided experiences, hosted multiday walks, sustainable fishing adventures, bespoke wildlife journeys, unparalleled winery experiences, prestigious golf courses, leading cultural attractions, and immersive luxury lodges.
Whilst each Signature collection is different, this unique and collaborative model provides a single point of contact for travel planners seeking to gain access to some of Australia’s very best holiday experiences.
The program showcases some of Australia’s most outstanding tourism products and experiences so you can show your clients "There is nothing like Australia”
Austria and Flanders: Art & Cultural Destinations
Presenters:
Gabriele Wolf, B2B Communication/Product Innovation
Marco Frank, Trade & Partnerships Manager
Friday, November 12: 9:45am–10:15am
Location: Marcello 4504 (Level 4)
Join a fun and educational session on Austria and Flanders, Belgium, two of Europe’s most inspiring and exciting art and cultural destinations. Both destinations share a deep love for all things culture. With its capital Vienna and Salzburg, the birthplace of Mozart, Austria attracts the sophisticated traveler, as does Flanders, Belgium, with the European capital of Brussels and the romantic city of Burges with its picturesque canals. Learn how both destinations are emerging more vital than ever and learn about the many cultural highlights in 2022. Advisors, new to the destinations and experienced travel experts, will find value in this session.
Don’t miss this chance to win great prizes representing the uniqueness of these iconic European cultural hubs.
Bahamas: Get Certified in ALL Things Bahamas
Presenter: Dupree Smith, National Trade
Wednesday, November 10: 10:45am–11:15am
Location: Delfino 4102 (Level 4)
This session will feature a comprehensive update on all the new tools and resources The Islands Of The Bahamas is providing for travel advisors. We will also cover the most recent health and travel protocols, flight schedules from most major US cities, and of course the new virtual tools to make learning about the destination fun!
Belize: Grab Life in Belize
Presenter: Deborah Gilharry Arana, Travel Trade Specialist
Wednesday, November 10: 11:30am-12:00pm
Location: Marcello 4504
Belize is a haven of natural diversity. In this workshop, you'll learn all about what Belize has to offer your clients. After all the lockdowns, it's time to start planning those trips. Help your clients create their perfect Belize bucket list. Some adventures you have heard of, and some may be a surprise.
- Get a breakdown of each region.
- Get the inside scoop of the adventures that await.
- Learn key selling points for Belize.
British Virgin Islands: Help Your Clients "Find Themselves"
The Moorings: Yacht Charter Vacations
Presenters:
Tausha Vanterpool, Business Development Manager (West Coast and Southwest), BVI
Paula Carvalho, Sales Relations – Americas/Marine Division, The Moorings
Wednesday, November 10: 11:30am-12:00pm
Location: Marcello 4502 (Level 4)
BRITISH VIRGIN ISLANDS: Help Your Clients ‘Find Themselves’ in the British Virgin Islands. A 60-island idyllic destination boasting turquoise seas, verdant hills, and a wide expanse of accommodations to suit their every need. They have waited long enough, now is the time for them to find themselves again and celebrate life's milestones with BVI Love. Join us and learn what makes Destination BVI unique.
THE MOORINGS: After more than 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Starting with just six Pearson yachts in the British Virgin Islands, our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. “Join us aboard” to learn about new destinations and yachts, returning destinations, commission, amenities and more.
Canada by Design powered by Discover Holidays: Winter in Canada
Ski.com: See Canada in a Whole New Light
Presenters:
Gary Duffy, Founder and Owner, Canada by Design powered by Discovered Holidays
Dan Sherman, Chief Marketing Officer, Ski.com
Wednesday, November 10: 10:45am-11:15am
Location: Marcello 4506 (Level 4)
CANADA BY DESIGN: Having garnered a reputation as the ‘Great White North’, winters in Canada are unlike anywhere else. Made magical through pristine snow-covered peaks and sparkling vistas, our winter vacations include all the classics: the rustic luxury of a warm lodge, the family bonding of unique activities and the wallet-pleasing prices found in the most affordable time of year. From northern lights and polar bear viewing to luxury train journeys through the Rockies, join Canada by Design powered by Discover Holidays’ Owner and Founder, Gary Duffy, for the best winter product in Canada.
SKI.COM: In this session, Ski.com will discuss what makes Canada one of the most sought-after mountain destinations in the world. After learning about the diverse skiing and riding options in multiple provinces and other popular activities, including zip-lining, national parks, glaciers, and thermal hot springs, you will see The Great White North in a whole new light.
Charleston, S.C.: A Top U.S. Destination
Presenter: Ike High, Travel Industry Sales Manager
Thursday, November 11: 11:30am-12:00pm
Location: Marcello 4506 (Level 4)
From high above, the Charleston area resembles a beautiful tapestry woven with shades of indigo, marshgrass and oyster shell. Etched with barrier islands and bodies of water, the landscape has a poetic shape. With the perfect combination of beautiful beaches, world-class cuisine, antebellum architecture, and an endless supply of engaging things to see and do, it’s no wonder the Charleston area is consistently named a top U.S. destination.
PRIZE: Drawing for a 2-night stay at Belmond Charleston Place Hotel and $100 gift card to Charleston Grill.
Colombia: A Journey Across Colombia
Presenter: Camilo Duque, Tourism Representative - Los Angeles
Wednesday, November 10: 11:30am-12:00pm
Location: Lando 4304 (Level 4)
We will take you on a journey across the six regions of Colombia, with an emphasis on luxury experiences. Fasten your seat belt and prepare to travel to the most welcoming country in the world: Colombia.
Croatia: Experience Croatia
Presenter: Iva Bahunek, CEO
Friday, November 12: 11:15am-11:45am
Location: Marcello 4502 (Level 4)
Stretching along the Adriatic Sea, just a stone’s throw from Central Europe, Croatia is a country defined by a rich cultural legacy. Today, history perfectly combines with a youthful spirit and vibrant energy that prove irresistible to those seeking diversity. Breath-taking natural beauty, endless coastlines, diverse gastronomy, adventure, sports, and wellness can be enjoyed all year round. Whether exploring the old city of Dubrovnik, a UNESCO World Heritage Site, island hopping around the Split archipelago, truffle hunting in Istria, paragliding across the Plitvice Lakes, delving into Zagreb’s streets and hidden passages, birdwatching in Kopacki rit, or taking time out with the family on Zlatni Rat beach, there truly is something for everyone in Croatia.
Fiji: Bula! Discover Why Fiji is the Perfect Destination
Presenter: Ruth Daly, Regional Manager, North America
Friday, November 12: 10:30am-11:00am
Location: Marcello 4502 (Level 4)
While its 333 islands offer breathtaking beaches, award-winning resorts and spas, and adventure activities, Fiji sets itself apart from other tropical paradises with the hospitality of local residents and the warmth and happiness they ensure every traveler feels while visiting. At our workshop, you will learn about how we are safely welcoming travelers from North America and launching a new version of our Matai online agent training platform.
PRIZE: Signature advisors that log into our new Matai training platform and completes registration and one module by Dec. 31, 2021, will automatically be entered in a drawing for two round trip tickets to Fiji!
Greater Fort Lauderdale & The Florida Keys: Vacation of a Lifetime
Presenters:
Caitlan Etchevers, Sr. Business Development Manager, Global Travel Trade, Visit Lauderdale
Markham McGill, Director of Sales, The Florida Keys & Key West
Wednesday, November 10: 10:45am-11:15am
Location: Lando 4304 (Level 4)
THE FLORIDA KEYS & KEY WEST: Welcome to ‘America’s Caribbean’! Our drive-to islands are rich in arts & culture, world-class offshore fishing, and abundant dive opportunities. And if you crave the wild outdoors, our guided kayak eco-tours, walking trails, environmental centers, and other ‘green travel initiatives are sure to satisfy. And you cannot leave without visiting the only living coral barrier reef in the continental U.S.A.”
VISIT LAUDERDALE: The reasons to visit Greater Fort Lauderdale are as abundant as the sun and palm trees. There are 300+ sunshine-y days a year in this South Florida destination, which gives visitors and locals plenty of opportunities to enjoy nature, boating, diverse neighborhoods, events, attractions, and unique only-here specialness that helps define Greater Fort Lauderdale.
Germany, Berlin, and Saxony
Presenters:
Carolin Belcher, Sales Manager West Coast
Ralf Ostendorf, Director Market Management
Wolfgang Gaertner, Head of International Marketing McGill, Director of Sales
Wednesday, November 10: 10:45am-11:15am
Location: Marcello 4504 (Level 4)
The GNTO's primary objectives and responsibilities are to enhance the positive image of Germany and increase the number of American visitors to Germany as a multi-faceted and attractive vacation destination.
Discover the new cultural heart of Berlin, a place of longing. Touch history while strolling through Germany’s vibrant capital. Taste the outstanding cuisine of Berlin’s top restaurants and more….
Saxony is Germany's no. 1 cultural destination, a paradise for music lovers, art, and architecture. Dresden is best known for Frauenkirche, Zwinger, Semper Opera and the State Art Collections. Leipzig for Bach, Mendelssohn, Wagner, and the Peaceful Revolution.
Hawaii: Six Hawaiian Islands. Six Pure Experiences.
Presenter: Robyn Basso, CTC Senior Director Travel Industry Partnerships
Tuesday, November 9: 4:45pm-5:15pm
Location: Marcello 4506 (Level 4)
Six Hawaiian Islands. Six pure experiences. From crystal blue waters to stunning green cliffs and black sand beaches, Hawaii’s wide open spaces are the breathtaking backdrop for unforgettable encounters with a vibrant culture that rewards travelers seeking to expand their horizons. Discover a thriving food scene. Seek thrilling outdoor adventures. And, for the most enriching experience of Hawaii, share opportunities with your clients to malama (care for) this truly special place and unique culture.
Israel: Meaningful Travel to the Promised Land
Presenter: Chad Martin, Director, Northeast Region
Thursday, November 11: 11:30am-12:00pm
Location: Marcello 4502 (Level 4)
On the heels of the pandemic, client interests are going beyond a simple wanderlust to see the world. Travelers are looking to make their journeys even more meaningful and impactful than ever before. Through this lens, Israel is a destination with no equal. Not only is Israel a natural draw as a center of faith with thousands of years of history, but the destination also features hands-on, interactive activities and ways to give back while digging in...literally. From active archaeological digs to beach clean-ups to planting a tree to walking in the footsteps of the bible discover how Israel is the perfect destination for today's Signature traveler.
Italy: Welcome Back
Presenter: Francesco Brazzini, Marketing Manager US & Mexico
Friday, November 12: 10:30am-11:00am
Location: Delfino 4102 (Level 4)
Italy has re-opened and is welcoming travelers back to their world heritage sites, great art cities, culture, food, and breathtaking landscapes. Now more than ever is the perfect time to explore new itineraries and destinations, to embrace one-of-a-kind experiences that only Italy can deliver. The representative from the Italian National Tourist Board will share the latest news and updates as you and your clients prepare for your trip to Italy.
Japan: Endless Discovery
Presenter: Yohko Scott, Regional Promotion Director
Friday, November 12: 9:45am-10:15am
Location: Marcello 4502
Japan is a marvelous blend of the East and West that welcomes travelers to explore its unique, luxurious, and cultural experiences. At this workshop, JNTO will share updates regarding current Japan travel as well as information that is sure to appeal to your clients.
Jordan: Returning to Jordan Sustainably
Presenter: Omar Banihani, Marketing Manager
Thursday, November 11: 10:45am-11:15am
Location: Lando 4306 (Level 4)
In this session, we will share with you how Jordan is prepared to receive travelers from North America and how sustainability is our driving force. We want North Americans to see the preserved history, talk to the Jordanian people, eat amazing food, and see Jordan through the lens of a local.
Korea & Alexander+Roberts (Signature’s New Land Supplier)
Presenters:
Patrice Henry, Marketing Manager, Korea Tourism Organization
Bob Drumm, CEO, Alexander+Roberts
Friday, November 12: 11:15am-11:45am
Location: Lando 4302 (Level 4)
KOREA TOURISM ORGANIZATION: Korea Tourism Organization shares updated resources and offerings available to the travel trade to help them learn about, and sell Korea's destinations! From the beaches of Busan to vibrant Seoul, a trip to South Korea offers something for everyone. Discover the flavourful diversity and heritage of this rich culinary scene, modern culture and architecture, national parks, Buddhist temples and not to be missed numerous UNESCO World Heritage Sites.
ALEXANDER+ROBERTS: Hear from our newest Signature supplier partner, Alexander+Roberts who offer luxury small group, private and custom products to Korea. Learn about what experiences guests get to enjoy when traveling with Alexander + Roberts and how small groups can make a world of difference.
Los Cabos: A Vacation You'll Never Forget
Presenter: Rodrigo Esponda, Managing Director
Wednesday, November 10: 11:30am-12:00pm
Location: Lando 4304 (Level 4)
Whether celebrating one year or fifty, a trip to Los Cabos is a vacation you will never forget. The pristine blue waters of the Sea of Cortez create the perfect backdrop for any kind of getaway. If you're planning your next travel adventure, ready for some fun with friends, family, the love of your life or fortunate enough to conduct business on the beach, Los Cabos holds the key to every door in your imagination.
Monaco: Learn How to Sell the Principality of Monaco
Presenters:
Maria G. Tuttocuore, Senior Executive Sales & Marketing
Tuesday, November 9: 4:45pm-5:15pm
Location: Lando 4302 (Level 4)
Monaco is not just a destination; it is the experience of a lifetime. For more than a century, it has been an aspirational symbol of luxury and glamour, renowned for its safety. What the country lacks in size, it makes up for in history, culture, entertainment, and character. Today it is reinventing itself while preserving its environment. The Principality offers world-class hotels, exclusive shopping, a variety of museums, sumptuous gastronomy, and cocooning spas; it is the place where the most eclectic desires materialize... which is what we need most at a time when hedonistic experiences are scarce.
PRIZE: Drawing for a 2-night at a Signature property in Monaco.
New York City: It's Time
Presenter: Reginald Charlot, Managing Director, Tourism Market Development
Wednesday, November 10: 11:30am-12:00pm
Location: Delfino 4102 (Level 4)
NYC & Company, the official destination marketing organization (DMO) and convention and visitors bureau (CVB) for the five boroughs of New York City, will help you rediscover New York City. Get updates on what’s new and coming to the five boroughs - from hotels to dining, to arts & culture, to Broadway. Discover unique experiences. Reacquaint yourself with the classics attractions and hear about their transformations. Learn about tools and resources that are available to you, and much more.
It's Time for New York City!
New Zealand: A Trip of a Lifetime
Presenter: Hadyn Fitzpatrick, Premium Trade Manager North America
Wednesday, November 10: 10:45am-11:15am
Location: Marcello 4502 (Level 4)
Our research shows that your clients are dreaming about New Zealand. Join Tourism New Zealand to be reminded why New Zealand should be your client’s next vacation.
With wide-open spaces and warm welcoming people our New Zealand accommodation and activity suppliers cannot wait to welcome you, and your clients, back when the time is right.
We will update you on the world-class New Zealand Signature property portfolio. We will then provide you with the tools and resources to help you market, and sell, New Zealand to your clients.
Portugal Update
Presenter: Catarina Neves da Silva, Product Manager USA
Friday, November 12: 11:15am-11:45am
Location: Marcello 4506 (Level 4)
Bem-vindos a Portugal! Join us to learn why Portugal is the ideal post Covid-19 destination for your clients and for an update on the current and upcoming projects and tourism offer. We will also be sharing touring options in Portugal and islands and insights on the seven regions. Join us as we continue to celebrate the road to recovery.
Puerto Rico: What's New
Presenter: Johnanna González, Leisure Sales Manager
Wednesday, November 10: 10:45am-11:15am
Location: Lando 4302 (Level 4)
The Island of Enchantment has become the most sophisticated Caribbean destination offering an unparalleled luxury beyond what anyone could imagine. Great spas, golf courses, awe-inspiring nature experiences, more than 300 beaches, unique forest and cave systems, and culture and gastronomy deeply rooted in the course of 500 years of history, great hotels & resorts, and warm hospitable people. Puerto Rico is modern and yet genuine having been a United States territory for over 120 years and is just a domestic flight away from providing the peace of mind of feeling at home, and all the facilities and services the most discerning traveler is looking for.
PRIZE: Drawing for a two-night hotel stay.
San Francisco & Southern California
Presenters:
Daniel Schwartz, Director of Global Tourism Development, San Francisco Travel
Scott Greiner, Product Manager, Abercrombie & Kent USA
Wednesday, November 10: 10:45am-11:15am
Location: Lando 4306 (Level 4)
SAN FRANCISCO TRAVEL: Why do people visit San Francisco? The sights and scenery. The one-of-a-kind events and world-class food. The welcoming people, the diversity, and rich history. The attraction of San Francisco is not any one thing, but the combination of many different things. As an organization, we see the city in its entirety — through the eyes of the people who live here, the people who love it, and the people who love to come here. Come learn what makes San Francisco so special. Our gate is open and we can't wait to welcome you and your clients back!
ABERCROMBIE & KENT: An insider’s exploration of Southern California, home to Hollywood, world-class beaches and three National Parks, you’ll learn about food trucks that rival the top restaurants in Los Angeles and discover the unique plants and animals that make the Channel Islands the Galapagos Islands of North America.
Switzerland: Reasons to Fall in Love with Switzerland
Presenter: Oliver Guggisberg, Manager Western USA and Florin Eggenberger, Project Manager Trade & Marketing
Tuesday, November 9: 4:00pm-4:30pm
Location: Marcello 4504 (Level 4)
Welcome to Switzerland! In this session, you will learn why Switzerland is a natural choice for a post Covid-19 vacation, how the country aspires to become the most sustainable travel destination in the world as well as some great ideas on activities, experiences, and itineraries for your clients. Additionally, we will be sharing some exciting product news and updates as well as presenting you with our valuable travel trade tools, that will make your life easier when it comes to selling Switzerland.
Tahiti: The Islands of Tahiti
Presenter: Denise Schmiedeknecht, Travel Trade Manager
Thursday, November 11: 10:45am-11:15am
Location: Marcello 4502 (Level 4)
General destination overview touching on a variety of islands within French Polynesia that are commonly sold by travel advisors, as well as a few which are not as well-known. This is a basics presentation that will go through the transportation, accommodations, island differentiation, and activities on the various islands (Tahiti, Bora Bora, Moorea, Taha’a, Rangiroa, Fakarava, Tetiaroa, Marquesas Islands).
Preferred Partner Workshops
Abercrombie & Kent: Most Inspiring Destinations for 2022
Presenter: Shawn Johnson, CTC Senior Director, Sales & National Accounts
Thursday, November 11: 10:45am–11:15am
Location: Delfino 4102 (Level 4)
Whether it's a private honeymoon on safari alongside the Great Migration, traveling as part of a small group in Egypt, kayaking with family high up in the Peruvian Andes, cruising to the 7th continent or celebrating one of life's milestones by jetting around the world, Abercrombie & Kent is your reliable luxury travel partner. Discover valuable tips to match your clients with the right experience and be inspired as we forge pathways to new destinations.
BONUS: $250 gift card for new bookings made with Abercrombie & Kent USA in Downers Grove, IL office between November 1 and December 31, 2021. Must mention promo code AKTAGC21 at time of booking.
AIG Travel: Rediscovering Travel with Travel Guard Insurance
Presenter: Jennifer Grawey, Regional Vice President, Sales
Friday, November 12: 9:45am-10:15am
Location: Lando 4304 (Level 4)
There’s a whole world out there, waiting to be rediscovered. Travel insurance should be a key item on your client’s vacation checklist. With the ever-changing landscape of travel, AIG Travel continues to strive to offer comprehensive travel insurance plans that meet the needs of your travelers. During our workshop we will review Deluxe, Preferred and Essential Travel Insurance Plans, Optional upgrades, including Lodging Expense Bundle, and Country travel updates. Together, let’s help your clients navigate travel planning and rediscovering the world that is waiting for them.
PRIZE: Drawing for a Pro Slim Jr laptop backpack from eBags
African Travel, Inc.: Africa’s Hidden Gems
Presenter: Sherwin Banda, President
Friday, November 12: 11:15am-11:45am
Location: Delfino 4102 (Level 4)
African Travel creates handcrafted luxury safaris full of spectacular experiences for every guest. Learn about the top travel adventures such as trekking with mountain gorillas, water and land safari options and immersive cultural experiences to make your clients’ dreams of Africa come true.
Allianz Partners: New Epidemic Endorsement Enhancements
Presenter: Suzanne Lustig, Director National Accounts, USA
Friday, November 12: 10:30am-11:00am
Location: Lando 4306 (Level 4)
Join Suzanne to learn more about Allianz Partners' NEW Epidemic Endorsement enhancements and complimentary marketing campaigns beneficial to Signature’s agencies and travel advisors.
AmaWaterways: Tackling 2022 and Beyond, Together
Presenters:
Gary Murphy, Co-Owner & Senior Vice President of Sales
Jenisse Melo, National Accounts Manager
Tuesday, November 9: 2:30pm-3:00pm
Location: Delfino 4102 (Level 4)
Capitalize on the pent-up demand in travel and maximize your earning potential with AmaWaterways, the Heart of the River. Join Gary Murphy, Co-Owner and Senior Vice President of Sales, and Jenisse Melo, National Accounts Manager for a dynamic and interactive workshop that will leave you inspired and give you a competitive edge in closing sales with AmaWaterways. Wine Cruises, Floriade, Ancestry®…the opportunities are endless!
Avalon Waterways: Awesome Choice for First Time and Seasoned River Cruisers
Presenter: Jen Halboth, Director - National Accounts
Tuesday, November 9: 3:15pm-3:45pm
Location: Delfino 4102 (Level 4)
It's no doubt, river cruising is THE travel style in the highest demand for 2022 travel. Whether you’re a seasoned river cruise seller or an ambitious novice come learn why Avalon Waterways is a brilliant choice for your river cruise clients. From the award-winning Panorama Ship & Suite design to unique cruise itineraries to land programs that deliver the very best in immersive and local experiences - Avalon Waterways is the premium river cruise brand that you need to be offering up to First Timers, Multi-gen, and seasoned river cruise clients.
PRIZE: Drawing for a $50 VISA gift card.
Azamara Cruises: What's New on the Horizon
Presenters:
Lori Goldspiel, AVP of Sales & National Accounts
Lisa Hernandez, Sr. Manager of National Accounts
Tuesday, November 9: 3:15pm-3:45pm
Location: Lando 4302 (Level 4)
Join us for what's new on the horizon with Azamara.
Azamara is all about more time in ports with late night stays and overnights. Allowing you the opportunity to get immersed in the culture, cuisine, scenery, and people of your destinations. We take you to ports where larger ships won’t fit, such as the heart of Venice, Amalfi, and Crete, or even to the doorstep of Bangkok (while other large cruise lines dock a few hours away) with more time to explore. It’s the Azamara difference.
We will also share tips on how to grow your sales and increase your group business.
PRIZE: Drawing for a cruise for two (cost is $70 per person). A $500 onboard credit will be provided. The cruise will be confirmed 45 days prior to the voyage
Backroads: Experience Travel Our Way
Presenter: Alicia Kjeldgaard, Business Development & Travel Advisor Manager and Hannah Lawnik, Travel Advisor Program Manager (Western US)
Friday, November 12: 10:30am-11:00am
Location: Marcello 4504 (Level 4)
Join us for an overview of Backroads active travel. Active travel is about journeying through a fascinating region under your own power. For over 40 years, Backroads has been setting the stage for epic moments in every corner of the globe—raising the bar that all such travel should aspire to. And while it may sound like boasting, we don't think anyone does it better. Let us show you why. Backroads offers biking, hiking, and multi-adventure travel for adults and families.
Bedsonline: Ready to Support Your Travel Recovery
Presenter: Tommy Ryder, Regional Manager
Friday, November 12: 9:45am-10:15am
Location: Marcello 4506 (Level 4)
Learn how Bedsonline can support you on the travel recovery & how you can fulfill your client's desire to travel again. What is new with Bedsonline in relation to the website, accommodation offers, transfers, tours and activities, theme parks, and service support.
Celebrity Cruises: Eco-Luxurious Journeys in Galapagos
Presenter: Susana Romero, Director, Galapagos Sales & Communications
Tuesday, November 9: 4:45pm-5:15pm
Location: Delfino 4102 (Level 4)
Join Susana Romero, Director of Galapagos Sales, on a journey to explore the unique flora & fauna of the Galapagos Islands. Learn about the seamless, truly all-inclusive packages, and unique experiences Celebrity Cruises offers. Discover the 3 unique vessels including the award winning, eco-conscious, all-suite luxury mega yacht Celebrity Flora.
Classic Vacations: 2022 Europe
Presenter: Dave Ferran, Vice President Sales
Friday, November 12: 11:15am-11:45am
Location: Lando 4304 (Level 4)
Are you ready for a mega Europe booking season? Join Classic Vacations and learn more about our 2022 Europe program. We’ll cover what to know as you plan travel to Europe, discuss Classic's Europe portfolio and how to successfully book with Classic Vacations.
Club Med: Over 70 All-Inclusive Resorts Worldwide
Presenters:
Vikki Knudsen, Director of Sales Strategy – Meeting & Events
Amelie Brouhard, VP Omnichannel Marketing NAM & Sales US
Friday, November 12: 11:15am-11:45am
Location: Marcello 4504
Introducing Club Med Quebec Charlevoix! Opening December 2021. A year-round destination for Couples, Families, and groups. Located on the St. Lawrence River just 45 min away from Quebec. Discover Michès, the new hidden gem of the Dominican Republic made unique by its untouched beauty. A star of our Exclusive Collection, this eco-chic and environmentally friendly all-inclusive resort, the first of its kind, is designed with four distinct boutique-villages providing for a one-of-a-kind getaway with exclusive services.
Delta Vacations: Go Beyond the Flight
Presenter: Tammy Heitsman, National Accounts Manager
Friday, November 12: 10:30am-11:00am
Location: Marcello 4506 (Level 4)
Join in the fun with Delta Vacations! During this engaging workshop, you will hear about Delta Vacations' most recent updates and latest enhancements. Tips will be shared to earn more commission and ease through the research and booking process.
Disney Destinations: Latest Updates
Presenters:
Will Farnsworth, National Account Sales Director
Eva Garfield, Business Development Manager
Tuesday, November 9: 2:30pm-3:00pm
Location: Marcello 4506 (Level 4)
Hear the latest from Disney Destinations – including the Walt Disney World 50th anniversary celebration; Avengers Campus at the Disneyland Resort, the newest addition to the Disney Cruise Line fleet, the Disney Wish; new itineraries from Adventures by Disney; and much more!
Europe Express: Europe 2022
Presenter: Rose Schwartz, CTC, Business Development Manager North Central & New England
Thursday, November 11: 11:30am-12:00pm
Location: Delfino 4102 (Level 4)
What to expect in Europe in 2022 Join Europe Express as we highlight the anticipated impact of COVID-19, pent up demand, continuing/reemergence of local restrictions/capacity limits; tips for preparing your clients, planning early, expecting delays/changes, purchasing insurance; and trends we’re seeing, private activities/services, single country itineraries, getting outside of big cities, pre/post-cruise, multi-gen.
BONUS: $100 commission for those Signature advisors who attend the Europe Express workshop. Valid on new bookings made between November 15, 2021, through January 31, 2022, for travel through December 31, 2022. Minimum booking value of $5,000.
The Globus family of brands: Worldwide Tours & Locally Hosted Packages
Presenter: Denise Fraind, Business Development Manager - Western & Southern FL and Puerto Rico
Friday November 12: 10:30am-11:00am
Location: Lando 4304 (Level 4)
Three brands that cover the world. Globus, Cosmos and Monograms is a turnkey partner that makes it easy for you to sell your clients vacations in Europe, North & South America, Africa, Asia & the South Pacific - including brand new Choice Touring and Undiscovered tours for 2022. Whether you've been selling us for years or you are just ramping up in the industry, this workshop will provide valuable vacation, sales & marketing ideas to help you rock 2022 & beyond!
PRIZE: Drawing for a $50 VISA gift card
Hurtigruten Expeditions: Connect with Your Inner Explorer
Presenters:
Christine Stevens, VP National Accounts
Mary Kaye Zanatta, Sales Director - Western Region
Tuesday, November 9: 4:00pm-4:30pm
Location: Lando 4306 (Level 4)
Hurtigruten Expeditions has the longest history and strongest legacy in polar waters, drawing on more than 127 years of pioneering experience. We are an exploration company in every sense of the word, and proud to offer the opportunity to travel with meaning. Our expeditions are created for adventurers that value learning and personal growth. Be immersed in epic frontiers such as Alaska, Antarctica, British Isles, Greenland, Iceland, the Northwest Passage, Norway, Svalbard and, the Americas. Our custom-built expedition ships offer a friendly, small-ship ambiance and function as a comfortable base camp at sea. Sustainability is part of every detail of our operations. With the UN Sustainable Development Goals as a framework, Hurtigruten focuses on innovation, technology, and concrete measures to explore responsibly and reduce our footprint.
Luxury Gold & Uniworld Boutique River Cruise Collection
Presenters:
Kristina Miranda, Senior Vice President, National Accounts at The Travel Corporation
Nicole Hunger, Strategic Account Manager, Mountain West
Tuesday, November 9: 4:45pm-5:15pm
Location: Lando 4306 (Level 4)
LUXURY GOLD: A small-group, escorted journey with Luxury Gold takes travel beyond the ordinary with immaculately planned itineraries and an exceptional degree of indulgent inclusions, from world-class dining to VIP access to local experiences.
UNIWORLD: Every Uniworld cruise is a masterpiece, featuring boutique work of art ships, carefully curated onshore experiences, and ultra-inclusive amenities. Discover their one-of-a-kind, luxurious cruise experiences on the rivers of Europe, Russia, Egypt, Asia, and Peru.
Lindblad Expeditions: Go Further
Presenter: Jacinta McEvoy, Vice President Global Sales
Tuesday, November 9: 4:45pm-5:15pm
Location: Marcello 4504 (Level 4)
Lars Eric Lindblad started a movement when he took the FIRST guests to Antarctica in 1966. Since 1979 Sven Lindblad has expanded that legacy with the introduction of new destinations and groundbreaking expedition programs, the formation of unprecedented alliances and by setting industry leading sustainable practices. Join us to learn more about our history, culture of exploration, our desire to educate and impassion your guests and to learn more about the future of expedition travel. Hear the unfolding story of how "expedition travel" is moving into the 21st century from the pioneers in this category.
PRIZE: Enter to win an expedition on one of our two state of the expeditions ships, the National Geographic Resolution or the National Geographic Endurance. Details will be provided during the presentation.
Melia: Paradisus by Melia
Presenter: Tamara Gilbert, Director of Leisure Sales Southwest USA
Thursday, November 11: 10:45am-11:15am
Location: Lando 4302 (Level 4)
Paradisus by Meliá is a breathtaking collection of natural retreats – luxury all-inclusive resorts faithful to the vibrant culture and natural beauty of their destinations.
Our workshop will focus on the Paradisus destinations in Mexico and the Dominican Republic as well as The Reserve, our personalized vacation experience for adults, families and groups offering curated VIP services. We will also present Romance by Paradisus, our new program of specifically designed wedding packages along with our Life-Enriching Programs which brings unparalleled immersive experiences to our guests. Diverse workshops drive the point of sustainability, culture, art and adventure delivered by experienced professionals.
Montage International: Pendry Hotels & Resorts – The New Luxury Traveler
Presenter: Katie Wibling, Corporate Director of Leisure Sales for Montage International
Thursday, November 11: 10:45am-11:15am
Location: Marcello 4504 (Level 4)
Join us to explore the world of Pendry Hotels & Resorts – a new brand within Montage International. Pendry elevates design and service for the new luxury traveler. With captivating destinations, artful environments, and attentive service, Pendry ushers in a new era of luxury hospitality. Currently with hotels located in Baltimore, San Diego, West Hollywood, Chicago, and future openings coming to New York City & Park City in 2021, there is a Pendry to excite every traveler.
Norwegian Cruise Line: The Norwegian Difference
Presenters:
Gina Garrett-Mancuso, Director of National Accounts
Glen Rothe, Vice President, Sales
Tuesday, November 9: 3:15pm-3:45pm
Location: Lando 4304 (Level 4)
Come and learn all about our Return to Service ships and itineraries and the latest on health and safety protocols.
Get a sneak peek at our newest class of ships, Norwegian Prima, offering wide-open spaces, experiences beyond expectation and service that puts your guests first.
You do not want to miss this opportunity to learn more about the great promotions and tools we have for you and your clients to take advantage of.
Oceania Cruises: A Curated Travel Experience
Presenter: Scott Kluesner, Vice President, Strategic Accounts
Tuesday, November 9: 4:00pm-4:30pm
Location: Lando 4304 (Level 4)
During this workshop, you’ll learn about our destination immersion philosophy, from careful itinerary planning to the destination immersion advantages we offer your clients. We’ll illustrate how all itineraries are not created equal and explore how we curate experiences ashore through our innovative Culinary Discovery, Go Local, and other specialty tours, and the trend in small group touring. We'll also share insider tips on how to close more sales, build long-term client relationships, and tips on leveraging the curated travel experiences we offer.
PRIZE: Drawing for a $200 gift card
PONANT and Paul Gauguin
Presenters:
Theresa Gatta, Vice President of Sales, North America, PONANT
Sandy Stevens, Vice President, Sales & Guest Relations, Paul Gauguin
Tuesday, November 9: 3:15pm-3:45pm
Location: Marcello 4506 (Level 4)
PONANT: A Different Way of Cruising. PONANT invites you to a different way of cruising combining refinement, curiosity, and authenticity. Our unique travel philosophy reinterprets immersive cruising to discovering iconic destinations on all seven continents. Our 5-star culture and relaxation cruises offer you a new way to travel, by combining cultural enrichment with time to unwind in a luxury setting and sites that only insiders know about.
With a fleet of 12 ships with sophisticated design and commitment to sustainability whether you choose a Mediterranean cruise or an expedition journey to the heart of icy Antarctica, you can be sure of exceptional comfort onboard our ships. Our bespoke, attentive, excellent service will make you feel like you are traveling on a private yacht. Enjoy the experience of a PONANT cruise in the spirit of a private yacht. Prize: Drawing for a $100 e-gift card
PAUL GAUGUIN: The Gauguin Experience. What makes a cruise aboard the m/s Paul Gauguin unique? Is it the Polynesia culture? The amenities and options that let your client customize their experience? The destination itself? YOU DECIDE! Scattered like emeralds across the turquoise waters of the South Pacific, the islands of French Polynesia are unmatched in their allure. There is no better way to explore this part of the world than on our award-winning luxury small ship, the m/s Paul Gauguin. We hope to deepen your knowledge and develop your travel business by immersing yourself in the Paul Gauguin Cruises experience.
Prince Resorts Hawaii: Always on the Ocean
Presenter: Libby Child, Area Director of Leisure Sales
Thursday, November 11: 11:30am-12:00pm
Location: Lando 4304 (Level 4)
Join Prince Resorts Hawaii, to learn more about a collection of oceanfront hotels and golf courses including Prince Waikiki on the Island of Oahu and Mauna Kea Resort, the singular home to two of the Island of Hawaii’s best hotels, Mauna Kea Beach Hotel and The Westin Hapuna Beach Resort.
Everyone deserves an ocean view at Prince Waikiki where each guestroom showcases floor to ceiling windows that open to spectacular views. Club Rooms offer enhanced amenities and private Club access, a signature experience with personal service. Fresh island cuisine, artful touches throughout and an infinity pool overlooking the Pacific, Prince Waikiki is a contemporary gathering place central to Honolulu’s diverse neighborhoods.
At Mauna Kea Beach Hotel, guest indulge in timeless elegance on the pristine shores of Kauna’oa Bay. All guestrooms feature large lanais framing scenic ocean or golf course views. Its 18-hole golf course and 11- court Seaside Tennis Club set standards of excellence. A museum-worthy art collection nestles within the mid-century modern architecture and the beauty of nature is anchored by the pristine Kauna’oa Bay where beach activities are completed by Hawaiian cultural immersion and innovative dining.
The Westin Hapuna Beach Resort is a revitalizing retreat overlooking one of Hawaii’s most beautiful white sand beaches on the Kohala Coast. Guests rejuvenate in oversized accommodations with views of manicured gardens or ocean and enhanced with Westin signature amenities. The resort boasts two pools, four creative dining venues, a Westin Workout and Crossfit Center and an 18-hole golf course. As part of Mauna Kea Resort, guests enjoy signing privileges at Mauna Kea Beach Hotel.
Princess Cruises: MedallionClass Cruising
Presenter: Andrea Sopinanukul, National Account Manager
Tuesday, November 9: 2:30pm-3:00pm
Location: Lando 4306 (Level 4)
Learn what makes your vacation truly yours on a Princess MedallionClass® cruise that features next-level technology, now on all ships. Enjoy fast, reliable Wi-Fi, TrulyTouchless™ experiences, food and drinks delivered wherever you are and so much more. With Dine My Way is all about personalizing your cruise dining experience. Customize your dining time for each day, whether making reservations for the main dining room or specialty restaurants. And find out more about Discovery Princess℠, our third vessel designed from the ground up with Princess MedallionClass and the final Royal-class ship, will continue to deliver an array of innovative new experiences.
PRIZE: Drawing for a $100 Princess gift card.
Quark Expeditions: Growing Your Expedition Cruise Business
Presenter: Chris Hanna, Business Development Manager, Eastern USA
Tuesday, November 9: 2:30pm-3:00pm
Location: Lando 4302 (Level 4)
The expedition cruise industry is booming. Clients now have dozens of options for ships and itineraries when wishing to embark on an expedition cruise. Join expedition cruise specialist Beth Mercier as she outlines how to match the client with the right expedition cruise line. This workshop will outline size categories, seasonality of destinations, and qualifying new/existing clients for expedition travel. Beth will not only provide tools for selling expedition cruising but also highlight the very popular destination of the Arctic and Antarctica.
PRIZE: Drawing for an Arc'Teryx expedition jacket (value of $300!)
Radisson Collection: Elevating the Customer Experience
Presenters:
Yvonne Ruppert-Gordon, Director - US International Luxury Sales
Cecilia Cassano, Area Director of Sales & Marketing South Europe
Thursday, November 11: 10:45am-11:15am
Location: Lando 4304 (Level 4)
Radisson Collection has 18 properties currently inside their portfolio but by 2025 there will be 85 exceptional properties. The evolution of designing a new brand will need the support of the luxury travel professionals to join us on this journey. We are excited about sharing more about the new openings in 2021 and the ones to come.
Red Carnation Hotel Collection: Landmarks of History and Tradition
Presenter: Melissa Young, Director of Sales
Thursday, November 11: 11:30am-12:00pm
Location: Marcello 4504 (Level 4)
Red Carnation Hotels is a family-owned collection, renowned for impeccable service and generous hospitality.
Each hotel is a landmark of history and tradition; from the magnificent Ashford Castle in Ireland to The Milestone, a historic mansion hotel in the heart of London, to the truly iconic Oyster Box in South Africa – the hotels are unique and characterful with a personal approach to hospitality. With an exceptional reputation for exquisite fine dining, leading spas and sumptuous surroundings, great pride is taken in delivering warm, thoughtful, and memorable service.
Regent Seven Seas Cruises: An Unrivaled Experience
Presenter: Shemain Grasso, Senior Director, National Accounts
Tuesday, November 9: 2:30pm-3:00pm
Location: Lando 4304 (Level 4)
For more than three decades, we have been elevating ocean travel, becoming the most-inclusive luxury cruise line. There is nothing too grand or too intimate for creating a truly luxurious experience. As we continue to enhance our guest experience, we remain anchored in our cornerstone of all-inclusiveness. Ensuring every luxury is included with everything from incredible destinations and excursions to our luxurious fleet, expert service and all the details in between is what creates An Unrivaled Experience™.
Seabourn: Expeditions in Ultra-Luxury Style
Presenter: Charlene Sherman, Senior Manager, National and Strategic
Tuesday, November 9: 4:45pm-5:15pm
Location: Lando 4304 (Level 4)
Join Seabourn as they share with Signature advisors, insights on how to engage in the rapidly growing expedition cruise market. Seabourn wants to help you position the vacation proposition of expedition cruising which includes understanding how to identify the ideal expedition client, immerse yourself in the operations of an expedition cruise and understand how to differentiate the Seabourn expedition product. Seabourn wants you as a Signature advisor to excel with success in this sector of the cruise industry with the hopes of recognizing mutual success. Take some time to explore the Extraordinary Worlds of Seabourn Expeditions.
BONUS: Select Account Bonus Commission of $200 provided on a per Suite basis. Offer is valid for new bookings made between November 15 and December 31, 2021, only. Offer is available for all Suite categories on select sailings as indicated below. Offer is combinable with all public offers as well as Signature Travel Network's National Account Shipboard Credit Amenity (promo VN). Offer is not combinable with other Select Account offers.
Silversea: Ten Ships – Seven Continents – Endless Possibilities
Presenter: Laurie Bohn-Isaure
Tuesday, November 9: 3:15pm-3:45pm
Location: Lando 4306 (Level 4)
Learn about Silversea’s commitment to making a voyage unforgettable by taking you to the most beautiful destinations on the planet in the comfort and elegance that you deserve.
Discover Silversea’s small luxury ships, designed to delight in the thrill of adventure while indulging the mind and body in the most lavish surroundings imaginable. Every ship includes an array of dining options and accommodations with butler service. Silversea voyages and cruise expeditions sail to over 900 destinations on all seven continents, more than any other cruise line. All-inclusive, ultimate luxury, always … we cannot wait to share the Silversea difference with you!
PRIZE: Drawing for a cruise for two (restrictions apply)
TCS World Travel: Past the Turbulence and Ready for Takeoff
Presenters: Brooke Galloway, Business Development Manager and Vinita Bhatia, Director of Business Development
Thursday, November 11: 11:30am-12:00pm
Location: Lando 4302 (Level 4)
Join TCS World Travel to delve into travel by private jet in the post-pandemic world. Learn about our plans for ensuring guest safety as we resume our group jet expeditions and get an exclusive tour of our brand-new aircraft!
Trafalgar and Brendan Vacations
Presenters:
Whitney Ramirez, Sr. VP of Sales
Josh Hepp, Director of Strategic Accounts
Paulo Zambrano, National Accounts Manager
Catherine Reilly, Managing Director
Friday, November 12: 10:30am-11:00am
Location: Lando 4302 (Level 4)
Trafalgar - Tour Differently. 303 trips. 72 countries. 7 continents. Dream holidays without the stress of the 'what ifs', is what we do. We design our tours so you can experience the world differently. Your clients will get the personal service, attention to detail and ease they're looking for, while enjoying the unmissable experiences they've always dreamed of. Discover why Trafalgar tours have been trusted by 5 million guests and are proud to deliver the very best tours that will be cherish for years to come. Tour Differently isn't just what we promise, it's what we deliver.
Why Brendan Vacations? Because WE are the Celtic Experts. Guided by our mantra of ‘taking you personally’ we’re passionate about delivering an authentic experience for both you and your clients. Join us to learn about the top five personas of our guests so that you can speak to their own unique wants and needs from luxury and golf to family and ancestry. During this interactive workshop you’ll learn how Brendan can partner with you to create your clients next unforgettable vacation to Ireland and Scotland.
Travelex Insurance: Your Preferred Partner in the Rebound of Travel
Presenter: Sean Crosby, Director of Sales
Friday, November 12: 11:15am-11:45am
Location: Lando 4306 (Level 4)
Covid-19 has changed the world forever and Travelex has changed with it! Learn how Travelex’s coverage enhancements and new travel app can help your clients feel safe, secure, and connected as they travel the world once again.
PRIZE: Drawing for a $250 VISA gift card
Viking Cruise: Welcome Back
Presenter: Michele Saegesser, Vice President, Sales and National Accounts
Tuesday, November 9: 4:00pm-4:30pm
Location: Delfino 4102 (Level 4)
Learn about the exciting new World of Viking and what’s on the horizon in 2022 and beyond. Discover new sales tips and success strategies to grow your business with Viking River, Ocean, Expedition, and Mississippi sailings. And we’ll have some surprises thrown in to make this a workshop you’ll remember!
Virgin Family Update
Presenters:
James Bermingham, CEO
Courtney Watson, Area Director of Travel Industry Sales - Nashville & New Orleans
Marcela Ceccacci, Director Sales - Dallas
Francisco Fonseca, Senior Travel Industry Sales Manager - Chicago
Thursday, November 11: 11:30am-12:00pm
Location: Marcello 4504 (Level 4)
If we can do this... imagine what else we can do? James Bermingham, CEO of Virgin Hotels, will share an update on all Virgin travel brands - including Virgin Hotels, Virgin Voyages, Virgin Atlantic, Virgin Galactic, and Virgin Limited Edition. Each of the newly preferred Virgin Hotels will give a brief overview of the hotels and James will close our session speaking about our upcoming hotel openings, pipeline, and new brand campaign that will crossover across all travel companies within Virgin.
VIRGIN HOTELS BONUS: 13 percent commission on all Signature Travel rate plan bookings from now until December 31, 2022.
PRIZE: Drawing for a 2-night stay with Signature amenities at Virgin Hotels Chicago, Dallas, Nashville, and New Orleans.
Virgin Voyages: Set Sail the Virgin Way
Presenter: Lindsey Wagner, Sales Manager
Tuesday, November 9: 2:30pm-3:00pm
Location: Lando 4504 (Level 4)
Join Virgin Voyages as they explain what it means to Set Sail the Virgin Way along with their current promotions. Learn about their new e-learning platform, Seacademy, and take a deep dive into the latest details on Scarlet Lady, Valiant Lady, and Resilient Lady itineraries as well as onboard spaces. Get details about who is booking Virgin Voyages and everything else you need to know about the hottest new cruise line.
Windstar Cruises: New Star Plus Class All Suite Yachts
Presenter: Dianna Rom, Director of Field Sales
Tuesday, November 9: 3:15pm-3:45pm
Location: Marcello 4504 (Level 4)
Windstar's new Star Plus Class yachts feature all-suite accommodations, a gorgeous new pool, and two brand new restaurants by James Beard Foundation recognized chefs while our Wind Class yachts feature iconic sails and a classic yachting experience. When your clients are ready for small ship cruising we’ve got a yacht ready for them.
PRIZE: Drawing for a $200 Amazon gift card
SIGNATURE WORKSHOPS (ADVISORS)
Conference Orientation: Welcome to The Venetian Las Vegas
Presenter: Nolan Burris, Signature Travel Network
Tuesday, November 9: 10:30am-11:00am and 11:15am-11:45am
Location: Marcello 4502 (Level 4)
Signature is excited to welcome travel advisors to The Venetian Las Vegas, our new host property, for the 2021 Conference! Plan to join us for a 30-minute orientation that will provide an overview of our new event space as well as this year’s agenda. You’ll learn how to easily navigate to where you need to go, how this year’s appointments work, how to enter drawings for travel prizes and more. Plus, you’ll hear best practices for connecting with preferred partners, your peers, and the Signature team during the Conference.
Sherpa: Find the Latest Travel & Health Restrictions by Destination
Presenter: Nolan Burris, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm and 1:45pm-2:15pm
Friday, November 12: 9:00am-9:30am
Location: Lando 4306 (Level 4)
Learn why Signature advisors love Sherpa! This online tool assists aggregates the latest travel & health restrictions by destination. During this session, you’ll learn how to get the most out Sherpa. We’ll use real-world scenarios and popular destinations to show you exactly how to search, find, understand, and share the information with your clients. From simple inquiries like what is open, to more complicated itineraries and restrictions, we will show where to look and what to do. Lastly, we’ll explore easy ways to structure and communicate the details to your clients without overwhelming them.
SIG Cruise Pro powered by Odysseus Solutions
Presenter: Shannon Garrett, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm and 1:45pm-2:15pm
Friday, November 12: 9:00am-9:30am
Location: Lando 4304 (Level 4)
Join Shannon for an overview of Signature’s travel advisor cruise booking engine, SIG Cruise Pro powered by Odysseus Solutions. This session is designed for advisors that are not currently using the tool or would like a refresher of the basics. Learn how this time-saving tool will streamline your work and help you close more sales with one-click access to live inventory and promotions for most of Signature’s cruise partners in one easy to use online location.
Signature Cruise Collection
Presenters: Janet Anderson and Julie Howard, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm and 1:45pm-2:15pm
Friday, November 12: 9:00am-9:30am
Location: Marcello 4504 (Level 4)
Join Janet and Julie to learn what’s new in the Signature Cruise Collection for 2022 and beyond. The program includes exclusive privileges on more than 8,000 sailings. Benefits include group rates, prepaid gratuities, shipboard credits, hosted sailings and more. You’ll also learn about the new Cruise Experience Credit that provides your clients with a credit towards the purchase of a custom excursion or pre/ post experience specially designed for them by one of our local Destination Specialists. Plus, best practices for leveraging the program to maximize your sales opportunities.
Signature Destination Specialist Program
Presenter: Ignacio Maza, Signature Travel Network
Friday, November 12: 9:00am-9:30am and 9:45am-10:15am
Location: Delfino 4102 (Level 4)
Signature’s Destination Specialist program includes over 88 ground operators offering custom services in over 129 countries worldwide. In this session, find out when to work with a Destination Specialist, what these companies can do for you and your clients, and how best to capitalize on this great resource. In addition, learn about what’s new with our European destination specialists for 2022, unique experiences in various destinations, and insider tips.
Signature Hotels & Resorts Collection
Presenter: Ignacio Maza, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm and 1:45pm-2:15pm
Location: Delfino 4102 (Level 4)
The Signature Travel Network® Hotels and Resorts Collection includes more than 1,000 of the world’s best hotels, resorts, villas, lodges, and spas in 90 countries and 450 unique destinations. In this session, you’ll learn the best ways to sell value of this program to enable you to close more sales. We will show how to overcome objections, competitors, and price comparisons. Get the inside track on the various ways to book a hotel, new preferred properties joining the Signature collection, the Suites & Villa Privileges program, new marketing initiatives and more.
Signature International Affiliates: Program Updates
Presenters: Kimberly Waters and Shannon Garrett, Signature Travel Network
Tuesday, November 9: 10:30am-11:30am
Location: Lando 4302 (Level 4)
Travel advisors who are part of Signature’s International Affiliates Program* are invited to a special session. Signature’s team will review the benefits available for your clients with Signature’s Hotels & Resorts Collection and services provided by the Destination Specialists program as well best practices for leveraging Signature’s tools.
*The International Affiliate program is open to international agencies in Australia, Brazil, Canada, Greece, Mexico, New Zealand, and the Caribbean.
Signature Land Partners: New Partners and New Ways to Travel
Presenter: Heidi Podjavorsek, Signature Travel Network
Tuesday, November 9: 1:45pm-2:15pm
Location: Marcello 4506 (Level 4)
As travel continues to evolve, select suppliers have created new travel options that change the way travelers experience group tours. Learn about new product offer through existing preferred partners and about Signature’s new land partners for active travel, cultural immersion, small groups, and custom FIT and how you can best capitalize on these new selling opportunities. We’ll also review some useful tools that Signature created to best work with all land partners.
Signature Partners: Villas and Private Home Rentals
Presenter: Heidi Podjavorsek, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm
Friday, November 12: 9:00am-9:30am
Location: Marcello 4506 (Level 4)
Villas and private home rentals continue to be in very high demand. Join Heidi for an overview of resources offered by Signature’s preferred partners that specialize in this market segment offering villas, private residences, resort homes, apartments, and other one-of-a-kind properties close to home and worldwide. Signature benefits include enhanced commissions and amenities for your clients with select partners. You’ll also learn how to find properties offering villas in Signature’s Hotels and Resorts Collection.
SIGNATURE WORKSHOPS (OWNERS/MANAGERS)
Signature Marketing Best Practices (Owners/Managers Only)
Presenter: Christine Conklin, Signature Travel Network
Friday, November 12: 9:00am-9:30am and 9:45am-10:15am
Location: Lando 4302 (Level 4)
Signature’s comprehensive marketing programs continue to evolve, expand, and adapt to the changing environment, offering an enhanced variety of customizable initiatives designed to meet the unique priorities of your business and the needs of your consultants and their clients. Join Christine to review recent enhancements and discuss how you can use these tools to maximize your strategy to create a comprehensive marketing and communication plan that your sales team can leverage to build stronger client relationships. You’ll also learn about best practices for cultivating new bookings from your database. Owners, managers and marketing lead contacts are invited to this session.
Signature Sales & Future Credits Dashboards (Owners/Managers Only)
Presenters: Phil Cappelli and Jill Saliba, Signature Travel Network
Tuesday, November 9: 1:00pm-1:30pm and 1:45pm-2:15pm
Location: Lando 4302 (Level 4)
Join Phil and Jill for an overview of Signature’s Sales and Future Credits Dashboards for owners and managers. The new Sales Dashboard provides owners visibility of sales and pax for 2021 and 2022 departures. You’ll learn how to access quarterly & monthly views and download your bookings. The Future Credits Dashboard includes cruise and travel credits for numerous Signature preferred partners. You will learn how to navigate the report and download credits for your advisor teams. You’ll also hear best practices on how to use this information to capitalize on these opportunities with your clients.