F.A.Q.'s
Where and when is registration
Reception will take place in the exhibit hall of the Huntington Place convention center from 2-5pm.
How do I get my badge if I miss registration?
Registration will be open the entire time so stop by when you are able to to pick up your badge.
Where are appointments located? What times are appointments?
Marketplace appointments are located in the exhibit hall and will be separated by each track. You are able to find your 1:1 appointment schedule in the app under the 'appointments' widget.
When will refunds be distributed?
Refunds will be passed out during the last set of appointments.
Aside from business casual, are there any other attire recommendations you wish to include?
We suggest business casual attire during the sessions and while on the trade show floor.
Does this event have a different dietary needs solution than buffets with labeled ingredients? (E.g., meal tickets, etc.)
We ask that you let us know about any dietary restrictions during registration. All organized meals will have food labels and dietary markers.
Is there an additional emergency protocol for the venue (beyond calling 911)?
Default: Call 911 for all life-threatening emergencies.
What transportation is available for this event?
The Detroit People Mover will be operating from 7am-7pm M-F and 10am-10pm on Saturdays. The People Mover station is located on the Congress street side of the building on level 4. Taxis and other rideshare vehicles are also recommended. Taxis will be available outside the venue’s main lobby (level 2), and rideshare vehicles will pick-up and drop-off at its designated area located on Jefferson Avenue in the bus cut-outs.
Is there an opening reception? Where and when will this take place?
Visit Detroit invites you to experience the sonic sounds of Detroit at the opening reception! The 'Detroit Throwdown' will take place at a combination of venues in downtown Detroit from 6-9pm. Transportation provided from certain hotels.
Where are the restrooms located?
Follow the signage posted in the convention center or refer to the campus map for restroom locations.
Where is the nursing room located?
Follow the signage posted in the convention center or refer to the campus map for nursing room locations.
What is the wifi name and password?
The wifi is open and no password is required.
Where is the help desk located?
The help desks are located in the lobby of the convention center.
What are the COVID-19 protocols?